QDA Non-Conformance Management

Analysis and traceability, from root cause to corrective action

  • Analyzes: Analyzes collected data to provide automated findings and solutions
  • Resolves: Determines the “who-what-when” for corrective actions
  • Improves: Leads to an overall reduction of non- conformance issue
  • Records: Provides a fast-yet-flexible way to initiate and record non-conformances
  • Integrate: Integrates with ease into established automated workflows
  • Saves time: Reduces overall time requested for managing non-conformances



Even in the world’s most advanced state-of-the-art manufacturing environments, there remains a risk that a non-conformance will eventually crop up. Without the right management tool, tracking and resolving non-conformances can lead to time-consuming, labor-intensive and costly efforts — a cumbersome and slippery process that often proves to be a poor fit in today’s “smart” production environments.

The QDA Non-Conformance Management Solution provides an automated approach to integrate product complaints and resolution into your workflows.

THE AUTOMATED NON-CONFORMANCE PROCESS Initiate and resolve With QDA Non-Conformance Management, intuitive input of basic information and a specific error identification code initiates the nonconformance process. This input is aided by a troubleshooting guide, drop-down menus, and auto-fill options. Based on the input, the solution automatically gathers relevant quality and history data for processing and analysis. Findings and solutions are identified and automatically communicated to the affected areas such as production, receiving, design or others. The Non-Conformance Management Solution can also trigger corrective actions, assign tasks and set deadlines, and/or escalate for additional analysis.

Final results become an integral part of the future, bringing clarity to issues and driving root cause analysis as well as continuous improvement decisions.

INTEGRATED TECHNOLOGY Implementation without rigidity

The Non-Conformance Management Solution features a centralized database architecture optimized for compatibility with other manufacturing platforms and applications. In supporting open import interfaces to ERP and MES systems, the comprehensive flexibility of the Non-Conformance Management Solution provides customized reports and identification of corrective actions that best-suit your needs and current systems.

Automating issue identification for continuous improvement
  • Resolution clarity: Meaningful reports (including 8D) that are easy to create and customize with graphical analysis and other displays of statistical data.
  • Reduction in manual work: Automated case-handling parameters, such as routing, response, reporting, notifications, escalations and more, means less manual intervention.
  • Customized integration: Easy to implement, configure and learn, virtually all aspects of the non-conformance module can be customized to meet specific manufacturing needs. Supports 8D and 5 Whys methodologies.
  • Efficient Supplier Management: Gain visibility to incoming inspection issues and quicker resolution with automated non-conformance generation.
  • Supplier access: Safe remote access capability allowing suppliers to update their specific Corrective Action Request (CAR). Eliminate the need to retype and update supplier information.
  • Proven foundation for continuous improvement: A well-managed non-conformance process provides multiple opportunities for valuable “lessons learned.” Data analysis and sorting, aided by clear graphical presentation, can identify repeated errors, show trends, highlight common root causes, and sort by parameters such as product type, date, region, plant number, etc., to help drive continuous improvement initiatives.

Self-guided inputs save time while increasing accuracy. Reported gains initiating an NCM, resulted in an average time-savings of 75% (11 minutes reduced to 3 minutes per input)


Automated data processing within workflows can provide an average reported time-savings of 40%. A typical five-hour process is reduced to three-hours.


Each issue can be assigned a calculated cost, which in turn can demonstrate the total cost of non-conformance across multiple issues for a defined period of time.

List of Tools

QDA Alarm & Notification

The QDA Workflow Manager configures and executes automated notifications and functions in QDA. Examples such as emails, print outs, notifications, complaints and actions can then be opened or created in predefined situations. The escalation function may also be integrated with the QDA Workflow Management and supports the QDA workflow function in the Complaint Management module. Activities may be configured and documented in the QDA log book. Only executable with a QDA module.

QDA Scheduled Task

The QDA Scheduler is used for time-controlled and automated execution of program functions. This may include file importing, generating reports, evaluations or general statistics. QDA scripts may also be executed automatically through the QDA Task Manager. Only executable with a QDA module.

QDA Audit Trail
  • QDA Audit Trail records users and their activities over adefined period. It may be used to monitor activities and/orassist in error analysis.
  • Only executable with a QDA module.
  • The CAD-Tool supports the preparation of PPAPs in inspection plans. It imports characteristic information from 2D CAD file formats such as *.dxf and *.dwg It may also be used to automate the process of stamping for the PPAP, saving time and minimizing errors.
  • Only executable with a QDA module.
QDA Electronic Signature
  • The Electronic Signature allows the electronic release of processes for check plans and usage decisions. The creator of the signature is identified and integrity is proven in the electronic signed information replacing a hand-written signature on a paper document. The QDA Electronic Signature assists in system compliance with FDA 21 CFR Part 11.
  • Only executable with a QDA module.
QDA ERP Interface
  • The interface tool enables uni-directional downloading of master data maintained in files or database tables from leading ERP systems into the QDA Software.
  • The interface tool also transfers transaction data such as incoming inspections or production orders into QDA. Following quality data collection in QDA, the usage decision is returned to the ERP system.
  • Any configuration changes to the interface defined with customer input will be charged on a time basis.
  • The interface tool can also be used for integration of MES systems and QDA. In this case a determination must be made as to which system is the lead or primary.
  • We supply interfaces for SAP, BAAN, NAVISON, PsiPenta, InforXA, MAPICS, UB-Soft, Fauser, Coscom, TBS Prosi, ActivPlant and a generic QDA ERP interface.
QDA Curves
  • Allows the import of curves with its original data (x,y) for characteristics. Examples are torque curves, force/time and temperature/time curves.
  • Only executable with a QDA module.
QDA Control Center
  • The QDA Control Center Tool creates an individual (“tree”)-structure, allowing for an overview of all measurement results in production independent from time.
  • Colored markings will indicate if measurement results are within tolerance. The Control Center Module can be used for preliminary statistical evaluation.
  • Only executable with a QDA module.
QDA Multitenancy
  • With the QDA Multitenancy it is possible to use several clients on the same server or software system without seeing the individual data of each other.
  • Each client can only see and modify their own data. The system distinguishes between specific clients and across client data and objects.
  • Client-specific data and objects are only seen and modified by the client logged in.
  • Cross client data and objects are for the general configuration may also be seen and modified from each client of the system. An advantage of the client system is central installation and maintenance.
  • Only executable with a QDA module.
QDA Action Management
  • The QDA Action Management enables the creation, tracking and possible escalation of actions in QDA.
  • Added to each action is the context of creation, a description, the responsible person as well as the appointment.
  • Actions can assigned to orders, parts, FMEAs, PPAPs, APQPs, check plan or independently and central managed and sent out via email.
  • Actions created may also be integrated with QDA escalation management.
  • Only executable with a QDA module.
QDA MES Interface
  • The interface tool allows downloading master data from the MES system into the QDA Software.
  • The MES is the leading system. The data is based on files or database tables and is limited to a uni-directional communication (MES -> QDA).
  • The interface tool also transfers transaction data such as that coming from incoming inspections or production orders into QDA.
  • After quality data collection in QDA, the usage decision, based on files or database tables is returned to the MES.
  • Only executable with a QDA module.
QDA Inspection Interface
  • The QDA Inspection Interface Tool enables importation of file-based measurement results from CMM machines and other devices.
  • The import can be initiated manually or set up to occur automatically as served from a central client. While measurement results tends to be the primary type of data imported, other sample information can be imported as well.
  • The available Interfaces are: Cats (mes), Cats (mdf), CSV, CSV (characteristics column by column), InfraTec, DEA, DMIS, QDA ASCII, Draeger, Edixia, ELISA, Faro CS, HOLOS, Inca3D, Inspection-File, IQPro, IQ Pro2, Karthe, Leica, Leitz/Quindos, LK, LMI, Metrologic, Mora, Perceptron FTP, PLA, QML, qs-STAT 3.0,qs-STAT 2.5, QS-Torque, Stiefelmayer, GEO2000, Calypso(Kompakt), Zeiss UMESS, Wenzel/Metromec, Zett-Mess,Calypso (*.chr).
  • Other interfaces available on demand. Example files are needed before order / order confirmation.
  • Only executable with a QDA module.
  • The QDA MIBA Tool provides automated visualization using 3D coordinates based on points associated with a JPEG image.
  • A JPEG converter saves the position of a 3D part in its three coordinates and enables automated positioning.
  • This substantially reduces errors and the time needed to create reports.
  • Only executable with a QDA module.
  • Type-1 study; type-2 study, Gauge R&R study; type-3study, R&R study
  • Analysis of the ability of measuring equipment and complete measurement systems in quality management and Six Sigma.
  • Only executable with a QDA module.
Other Modules
  • QDA Clinch Joint Management
  • QDA Paint Color Management
  • QDA Impact
  • QDA Gluing Management
  • QDA Laser Cut Management
  • QDA Laser Weld Management
  • QDA CMM Intelligence
  • QDA MIG/MAG Weld Management
  • QDA Bolted Fastening Management
  • QDA Stud Weld Management
  • QDA Spot Weld Management
  • QDA Punch Riveting
  • QDA Ultra SPIS Server
Other Tools
  • QDA Merged Characteristics
  • QDA Multi-process Data Caption
  • QDA OPC Interface
  • QDA Non-Conformance Web App
  • QDA Report Designer
  • QDA Bill Of Material
  • QDA Production Machine Interface
  • QDA Order Management
  • QDA Business Intelligence
  • QDA Control Plans
  • QDA Engineering Targets
  • QDA Import Server
  • QDA Inline Offset
  • QDA Offline
  • QDA Online Help Individual
  • QDA Specimen Management
  • QDA Product Traceability
  • QDA Resource Management
  • QDA Order Collection
  • QDA Simulation
  • QDA Specification
  • QDA Master Data Import Tool
  • QDA Standard Evaluation
  • QDA Scheduler as a Windows-Service (QDA Batch Server)
  • QDA additional Language